Glory Odigie

About the Candidate

Customer-focused professional with experience in claims assistance, and client relations. Committed to providing prompt, empathetic and accurate support to providers.

Skills

Customer Relationship Management, Data Entry, Microsoft office, Spreadsheet, Data Analysis

Level of Education

Bachelor's Degree

Marital Status

Single

Religion

Christian

Languages Spoken

English

Work Experience

Customer Service Experience
1. Handled 100+ daily customer inquiries via calls, Whatsapp and email.
2. Maintained 95% customer satisfaction rating.
3. Managed client onboarding and follow ups.
4. Resolved complaints and escalated complex issues promptly.

Certifications

Institutions Attended