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Okechukwu chidimma Cynthia

Customer service representative 5 years experience

📍 Lagos, Nigeria

Communication Customer Service Sales and Marketing Customer Relationship Management Negotiation Problem-Solving Lead Generation Business Development Teamwork Time Management Product Promotion Microsoft Office

About the Candidate

I am a motivated and customer-focused Sales Representative with experience in sales, customer service, marketing, and client relationship management. I hold a degree in Sociology and Anthropology and have strong communication, interpersonal, and problem-solving skills. I am passionate about understanding customer needs, building positive relationships, and contributing to business growth. I am eager to learn, grow professionally, and take on new opportunities in sales, customer service, and business development.

Skills

Communication Customer Service Sales and Marketing Customer Relationship Management Negotiation Problem-Solving Lead Generation Business Development Teamwork Time Management Product Promotion Microsoft Office

Level of Education

Bachelor's Degree

Marital Status

Single

Religion

Christian

Date of Birth

April 28, 1998

Languages Spoken

English

Work Experience

Sales Representative
Consulting Company | 2023 – Present

* Promote company services and support sales activities.
* Communicate with customers to understand their needs and provide suitable solutions.
* Build and maintain positive customer relationships.
* Follow up with prospective clients and respond to enquiries.
* Support marketing activities and contribute to business growth.

Sales Representative
Puma Store | 2022 – 2023

* Assisted customers with product selection and enquiries.
* Provided friendly customer service to improve customer satisfaction.
* Promoted products and supported daily sales targets.
* Helped maintain product displays and an organised store.

Certifications

Customer service 2026 – 2026

Institutions Attended

Enugu state university of science and technology 2016 – 2020