Tomeka Duncan
Strategic Budget Planning and Execution • Senior Administrative Officer •Lead Customer Service Support Representative •Payroll Oversight & Processing • Legislative Briefing & Analysis • Enterprise Financial Systems (ERP) • Accounting • Staff Leadership & Cross-Functional Teams • Compliance, Internal Controls & Audit • Multi-Year Forecasting • Interagency Collaboration
About the Candidate
I am an experienced financial management professional with a strong background in administration and customer service support. I’ve managed billion-dollar budgets, strengthened internal controls, and supported senior leaders across various organizations. I also bring hands‑on experience as a senior administrative officer and customer service representative, resolving issues, improving processes, and supporting high‑performing teams. I’m now seeking roles that leverage my financial expertise, operational leadership, and service‑focused skill set.
Skills
Strategic Budget Planning and Execution • Senior Administrative Officer •Lead Customer Service Support Representative •Payroll Oversight & Processing • Legislative Briefing & Analysis • Enterprise Financial Systems (ERP) • Accounting • Staff Leadership & Cross-Functional Teams • Compliance, Internal Controls & Audit • Multi-Year Forecasting • Interagency Collaboration
Level of Education
Master's Degree
Marital Status
Married
Religion
Christian
Languages Spoken
English
Work Experience
I have extensive experience supporting a variety of organizations through strategic budget execution, multi‑year forecasting, and performance‑based financial planning. I have advised senior leaders on resource planning, managed multi‑billion‑dollar budgets, and delivered high‑level briefings to senior management. I have also led audit readiness efforts, strengthened internal controls, and supervised a resource management team responsible for payroll, travel, and financial reporting.
Earlier in my career, I built a strong foundation in operations as a senior administrative officer and customer service support representative, where I improved workflows, resolved complex service issues, and supported leadership in fast‑paced environments.
Across all roles, I’ve developed deep expertise in budgeting, forecasting, compliance, audit readiness, financial systems, and cross‑functional collaboration. I’m now seeking opportunities that allow me to apply my financial acumen, administrative leadership, and customer service strengths to support mission‑driven organizations.
