Business Development Executive
Fresha is an AI-powered operating platform built for the global beauty, wellness, and self-care industry. The platform connects and supports businesses ranging from salons and barbershops to spas, medspas, fitness studios, and health practices.
Trusted by businesses and consumers around the world, Fresha supports more than 140,000 businesses and 450,000 professionals and has facilitated over 1 billion appointments to date.
Headquartered in London, United Kingdom, Fresha operates through 15 offices across North America, EMEA, and APAC.
For consumers, Fresha provides a convenient marketplace for discovering, booking, and paying for beauty and wellness services with local providers.
For businesses and professionals, the platform offers an all-in-one solution for managing appointments, point-of-sale transactions, customer records, marketing automation, loyalty programs, product inventory, team management, and other essential operations.
Through online bookings, mobile applications, automated marketing tools, and integrations with major digital platforms, Fresha also helps partner businesses attract customers and unlock new revenue opportunities.
About the Role
Fresha is seeking an ambitious and results-driven Business Development Executive to support its continued global expansion.
Reporting directly to the General Manager of Europe, you will work closely with the Commercial team and prospective partners, with a primary focus on acquiring and developing new business.
This opportunity is ideal for someone who enjoys working independently in a fast-moving environment, embraces challenges, and wants to make a measurable impact on business growth.
Key Responsibilities
As a Business Development Executive, you will:
- Consistently work toward and achieve assigned sales targets.
- Identify and contact key decision-makers through phone calls, email, social channels, and in-person meetings where appropriate.
- Present and demonstrate Fresha’s products and services to prospective and existing partners.
- Manage the complete sales cycle, from initial prospecting and qualification through negotiation and closing.
- Conduct needs and cost-benefit analyses to understand prospective partners’ objectives and recommend suitable Fresha solutions.
- Build strong relationships with potential and existing business partners.
- Collaborate with internal departments to provide partners with a smooth and professional experience.
- Monitor industry developments and provide valuable feedback on emerging market trends.
- Respond promptly to qualified inbound leads and accurately document call outcomes and activities within the CRM.
- Act as a key commercial point of contact for business partners.
Additional responsibilities may be assigned depending on evolving business requirements.
Requirements
Fresha is looking for candidates who have:
- At least 1 year of proven B2B sales experience, preferably with a demonstrated record of achieving results.
- Strong communication, negotiation, and relationship-building abilities.
- A proactive, sales-focused mindset with the confidence to identify and pursue new opportunities.
- Excellent organisational skills and the ability to manage multiple priorities effectively.
- Natural curiosity and a strong desire to continue learning and developing professionally.
Preferred Qualifications
The following would be an advantage:
- Previous experience working with SaaS products, online marketplaces, or payment platforms.
- Fluency in English and another language.
- Previous experience within the beauty, wellness, or self-care industry.
Fresha values enthusiasm, potential, and willingness to learn alongside professional experience. Candidates who are excited about the opportunity are encouraged to apply even if they do not meet every listed requirement.
Interview Process
The recruitment process typically includes:
- Initial Screening: A 30-minute video call with a member of Fresha’s Talent Team.
- Skills & Experience Interview: A 45-minute video or in-person interview with the Team Lead.
- Presentation Stage: A 75-minute video or in-person interview with the Team Lead and General Manager for Europe.
Fresha aims to complete the recruitment process and provide feedback within approximately two weeks. Applications are reviewed manually by the Talent Team, although high application volumes may occasionally result in longer review times.
Requirements
Fresha is committed to creating an inclusive workplace where people from different backgrounds feel welcomed, respected, and empowered to contribute.
All qualified applicants will receive fair consideration for employment without discrimination based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other characteristic protected by applicable law.
Candidates who require accessibility accommodations during the recruitment process or after joining Fresha are encouraged to communicate their requirements so appropriate support can be provided.