Government Account Manager at Grainger

W.W. Grainger, Inc. is a leading broad-line distributor operating primarily across North America and Japan.

Through its commitment to service and innovation, Grainger lives by its purpose, “We Keep the World Working®,” supporting more than 4.6 million customers worldwide with maintenance, repair, and operating (MRO) products and value-added solutions.

The company combines advanced technology with extensive customer expertise to deliver reliable solutions. In 2025, Grainger reported revenue of $17.9 billion.

Compensation

The anticipated base salary range for this position is $59,500 – $89,300 per year.

The role is also eligible for performance-based incentives of up to $20,300, depending on the achievement of individual and company performance goals. Incentive program terms are subject to change.

Rewards and Benefits

Grainger offers a comprehensive benefits package beginning on the first day of employment, with flexible options designed to support employees’ personal and professional needs.

Benefits include:

Health Coverage: Medical, dental, vision, and life insurance starting on day one, plus six complimentary annual sessions with a licensed therapist to support mental and emotional well-being.

Paid Time Off: 18 days of annual paid time off (PTO) for full-time employees, prorated according to the employment start date, along with six company holidays.

Retirement Savings: A 6% company contribution to the 401(k) Retirement Savings Plan each pay period, with no employee contribution required.

Financial and Educational Support: Employee discounts, tuition reimbursement, student loan refinancing, and free access to financial education, counseling, and resources.

Parental Benefits: Maternity support, nursing benefits, and up to 14 weeks of paid leave for birth parents and four weeks for non-birth parents.

For complete details about Grainger’s employee benefits, visit:

Grainger Benefits and New Hire Resources

Compensation Disclaimer

The salary range listed above represents the potential base compensation for this position at the time of posting and is not a guaranteed offer.

Actual compensation will depend on several factors, including geographic work location, relevant professional experience, qualifications, and skills.

The stated compensation range may be adjusted, and the final salary offered may fall above or below the advertised range.

Grainger also reserves the right to modify, amend, or discontinue its compensation and benefits programs at its discretion, subject to applicable laws.

Position Details

The Government Account Representative (GAR) is an outside sales position responsible for developing customer relationships, expanding existing accounts, and driving profitable revenue growth within an assigned territory.

In this role, you will work closely with established sales and service teams, as well as contract owners, to manage and grow approximately 40–70 major accounts across local government, higher education, primary education, and federal sectors.

Success in this position requires a strong understanding of customer needs, effective account management, and the ability to achieve established sales targets.

You will be expected to make approximately 4–6 productive, revenue-generating customer calls each day.

The position reports directly to the District Sales Manager, Government.

Key Responsibilities

• Develop and maintain a thorough understanding of government contracts and their requirements.
• Identify the appropriate Grainger Value Proposition for each assigned account, demonstrating how the company’s products and services can improve purchasing processes and deliver value.
• Develop and execute territory plans that optimize travel routes, maximize customer visits, and support agreed-upon sales and performance objectives.
• Maintain regular communication with customers and account contacts, documenting interactions, follow-ups, and relevant information in Grainger’s Salesforce CRM system.
• Identify opportunities to increase revenue across assigned accounts by leveraging multiple communication channels and effective relationship-building strategies.
• Collaborate with internal sales, service, and contract teams to strengthen customer relationships and achieve business growth.

Qualifications and Requirements

• High School Diploma or GED required.
• Associate’s or Bachelor’s degree, or equivalent professional experience, preferred.
• Previous experience in sales, customer service, relationship management, or a related field.
• Strong communication, interpersonal, and customer relationship-building skills.
• Ability to spend four to five days per week in the field meeting customers.
• Willingness to travel overnight occasionally, depending on assigned territory.
• Must possess a valid driver’s license.