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Full Time

Host/Hostess at Marriott Hotel Ikeja

📍 Ikeja, Nigeria 💵 ₦Salary Not Disclosed 3 hours ago

Department: Customer Service Location: Ikeja, Nigeria Salary: ₦Salary Not Disclosed
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Employers are expected to welcome guests warmly upon arrival and confirm the number of people in their party.

Escort guests to clean and available tables, assist with seating, and provide each guest with an up-to-date menu.

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Guide guests through the dining areas when necessary and provide assistance to ensure a comfortable dining experience.

Arrange and reposition tables, chairs, and place settings as required, including preparing appropriate seating arrangements for groups and guests with special requirements.

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Ensure every table is properly set with clean silverware, napkins, and all other items required according to established service standards.

Regularly inspect menus to ensure they are current, clean, sufficient in quantity, and presented in excellent condition.

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Maintain a clean and organized work environment throughout each shift by following clean-as-you-go practices.

Monitor dining areas for available seating while paying close attention to guest comfort, service quality, safety, and overall well-being. Respond promptly and professionally whenever guests require assistance.

Safety and Professional Standards

Follow all company policies and established safety and security procedures. Immediately report accidents, injuries, hazards, or unsafe working conditions to the appropriate supervisor or manager and complete all required safety training and certifications.

Maintain a clean, neat, and professional appearance at all times. Protect confidential company information and safeguard company property and assets.

Welcome and acknowledge guests according to established service standards. Communicate clearly, respectfully, and professionally with guests and colleagues, including when answering telephone calls.

Build and maintain positive working relationships with colleagues, contribute toward shared team objectives, and respond appropriately to employee concerns.

Consistently follow established quality standards and service expectations.

The position requires the ability to stand, sit, or walk for extended periods.

Employees must also be able to move, lift, carry, push, pull, and position objects weighing up to 10 pounds (approximately 4.5 kg) without assistance.

Additional reasonable duties may be assigned by supervisors when required.

Preferred Qualifications

Education: High school diploma, G.E.D., or equivalent qualification.

Previous Experience: No previous related work experience is required.

Supervisory Experience: No previous supervisory experience is required.

License or Certification: No specific license or professional certification is required.

Equal Opportunity Statement

Marriott International is committed to providing equal employment opportunities and creating an inclusive workplace where associates from different backgrounds are welcomed, respected, and given opportunities to succeed.

The company values the diverse cultures, talents, perspectives, and experiences of its associates and maintains a policy of non-discrimination based on disability, veteran status, or any other characteristic protected under applicable law.

About Marriott Hotels

Marriott Hotels is committed to advancing hospitality by combining innovation with the familiar comfort and exceptional service guests expect around the world.

Associates play an important role in delivering thoughtful, genuine, and forward-looking hospitality while continuing the brand’s longstanding tradition of excellent guest service.

By joining Marriott Hotels, employees become part of Marriott International’s global portfolio and gain opportunities to develop professionally, contribute their talents, work alongside diverse teams, and build meaningful careers within the hospitality industry.

About JW Marriott

JW Marriott is part of Marriott International’s luxury hotel portfolio, with more than 100 properties located in major cities and distinctive destinations worldwide.

The brand places strong emphasis on the well-being and development of its associates, recognizing that exceptional guest experiences begin with employees who feel supported and valued.

JW Marriott associates work in an environment that encourages professionalism, innovation, authenticity, teamwork, and intuitive service.

Employees have access to opportunities for training, career development, recognition, and professional growth while working within a luxury hospitality environment.

Through its people-first approach, JW Marriott aims to create

an engaging workplace where associates can pursue their professional interests while delivering memorable experiences to guests.