Newsroom Web Content Editor at Business Wire

Business Wire, a Berkshire Hathaway company, is a global leader in press release distribution and regulatory disclosure services.

The company is dedicated to transforming how organizations communicate with their audiences through accurate news distribution, multimedia publishing, and digital engagement.

Businesses of all sizes rely on Business Wire to distribute important corporate announcements, market-sensitive news, and multimedia content while building meaningful connections with their target audiences.

About the Role

Business Wire is seeking a detail-oriented and efficient Newsroom Editor to prepare, edit, format, and distribute press releases through its global distribution network.

The successful candidate will ensure that news releases are processed accurately and delivered according to client instructions and company standards.

The role also involves collaborating with other newsroom teams and supporting various operational activities to ensure the smooth and effective delivery of newsroom services.

Available Work Schedule:

• Sunday through Thursday
• 9:30 PM – 6:00 AM Pacific Standard Time (PST)

Key Responsibilities

As a Newsroom Editor, your duties will include:

• Formatting, editing, and proofreading press releases quickly and accurately using computer-based systems.
• Assigning appropriate distribution circuits to each release based on client instructions and recommending alternative or additional distribution options when beneficial.
• Communicating with clients about conflicting instructions, grammatical errors, punctuation issues, missing contact details, and other potential problems.
• Reviewing incoming press release orders for authenticity and escalating suspicious or potentially problematic submissions when necessary.
• Applying sound judgment to resolve operational and client-related issues.
• Monitoring incoming orders to ensure every submission is properly received, processed, and handled within the required timeframe.
• Checking online platforms to confirm that submitted content has been successfully distributed.
• Supporting other newsroom teams during periods of high workload or increased order volume.
• Handling opening, closing, and shift-transition responsibilities as required.
• Staying informed about Business Wire’s products, services, operational procedures, and company policies.
• Responding to incoming phone calls, addressing client inquiries about distribution options, and providing general assistance.
• Guiding customers through the press release submission process, including navigating and using the Business Wire website.
• Providing membership information and assisting with new account setup when authorized.
• Working closely with sales representatives and other departments to address client needs.
• Reporting technical problems promptly and providing detailed information to the Service Desk or Web Support teams.
• Processing and authorizing credit card payments when required.
• Preparing and submitting daily distribution reports to the billing department within established deadlines.
• Maintaining accurate records of daily activities and completed assignments.

Compensation and Benefits

The compensation for this position ranges from $20 to $24 per hour.

The final offer will depend on several considerations, including the candidate’s education, professional experience, knowledge, skills, qualifications, internal compensation alignment, and geographic market conditions.

Business Wire reserves the right to revise the stated compensation range.

Additional benefits include:

• Fully Remote Work: Opportunity to work remotely.
• Health Coverage: Comprehensive health benefits starting on the first day of employment.
• Fitness Allowance: $100 monthly fitness benefit.
• Education Support: Tuition reimbursement program.
• Mental Wellness: Enhanced mental health resources.
• Retirement Benefits: 401(k) retirement plan with a generous company contribution match and annual profit-sharing contributions, subject to company performance.
• Paid Time Off: PTO, floating holidays, a dedicated wellness day, birthday leave, and additional time-off benefits.

Qualifications and Requirements

Applicants should possess the following qualifications and abilities:

• Bachelor’s degree from an accredited institution.
• Excellent written and verbal communication skills, with strong customer service abilities.
• Ability to work collaboratively with colleagues and interact professionally with different types of clients.
• Strong multitasking, organizational, and time-management skills, with the ability to prioritize assignments and meet tight deadlines.
• Exceptional attention to detail and accuracy.
• Good judgment and problem-solving abilities.
• Basic technical proficiency and computer literacy, including familiarity with Microsoft Word, Excel, web applications, and other standard business software.
• Demonstrated reliability, punctuality, and consistent attendance.
• Professional and courteous telephone communication skills.
• Ability to maintain a professional attitude and demeanor.
• Flexibility to accommodate changing schedules and operational requirements when necessary.

Work Authorization: Business Wire does not provide employment visa sponsorship for new applicants seeking authorization to work in the United States for this position.

Additional Information

Candidates who receive and accept an employment offer will be required to complete a pre-employment background screening.

Business Wire is an equal opportunity employer committed to maintaining an inclusive and fair workplace.

Employment decisions are made without discrimination based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

In accordance with the San Francisco Fair Chance Ordinance and applicable state and local regulations.

Business Wire also considers qualified applicants with arrest and conviction records for employment, consistent with its internal policies and legal requirements.