Product Designer at EverCommerce

EverCommerce (Nasdaq: EVCM) is a leading service commerce technology platform, delivering specialized, integrated SaaS solutions to more than 745,000 service-based businesses worldwide.

Its innovative digital and mobile applications help businesses accelerate growth, simplify operations, strengthen customer relationships, and improve retention.

Through its EverPro, EverHealth, and EverWell brands, EverCommerce serves the Home, Health, and Wellness industries with comprehensive business management software, integrated payment solutions, marketing technology, and customer experience tools.

Our Mission

EverCommerce are seeking a Product Designer to help product teams across EverHealth identify and solve meaningful customer challenges while delivering digital experiences that are intuitive, practical, and effective.

The focus is on creating products that genuinely improve how customers work and interact with technology, going beyond visual design to deliver measurable value.

What You’ll Do

• Work alongside Product Managers, Insights Analysts, and Engineers within cross-functional product teams to develop effective product experiences.
• Participate in product discovery by exploring customer challenges through research, data analysis, workflow observations, and user feedback.
• Identify and clearly define underlying problems before developing potential solutions.
• Develop and evaluate different design approaches using user flows, wireframes, interactive prototypes, and polished visual designs.
• Test and validate concepts with customers, users, and internal subject matter experts before moving into development.
• Collaborate with engineering teams throughout implementation to ensure the final product reflects the intended user experience.
• Analyze customer feedback and product performance metrics to identify opportunities for continuous improvement after launch.
• Help develop, maintain, and improve the EverHealth design system, promoting consistency and efficiency across product teams.
• Incorporate AI-powered tools into research analysis, idea generation, prototyping, content exploration, and design processes while maintaining strong human oversight, customer understanding, and design quality.

What You’ll Own

• Creating clear, intuitive, and user-friendly digital product experiences.
• Producing high-quality design deliverables, including user flows, prototypes, specifications, interaction details, and edge-case documentation.
• Ensuring design recommendations are supported by meaningful customer research and evidence.
• Balancing user expectations, business objectives, and technical requirements when making design decisions.
• Maintaining consistent design patterns across the product portfolio wherever shared standards improve usability and the overall customer experience.

How Success Will Be Measured

• Product teams develop a stronger understanding of customer needs and challenges before beginning development.
• Your designs help eliminate unnecessary steps, confusion, friction, workarounds, and customer support requests.
• Digital products become easier to navigate, understand, learn, and trust.
• Engineering teams receive the necessary design specifications and context to deliver high-quality products.
• The EverHealth design system becomes increasingly comprehensive, practical, and widely adopted.
• Customers experience meaningful improvements through the features and solutions delivered.

What We’re Looking For

• Previous experience designing digital products from the initial discovery and research stages through final delivery.
• A strong design portfolio demonstrating practical problem-solving skills, rather than focusing exclusively on visually appealing interfaces.
• Ability to transform complex processes and workflows into simple, intuitive product experiences.
• Excellent communication and collaboration skills when working with Product, Engineering, and other stakeholders.
• Ability to work effectively in uncertain environments, receive feedback, iterate on ideas, and make informed trade-offs.
• Proficiency in Figma and other modern prototyping and design tools.
• Hands-on experience using AI tools to improve productivity and accelerate design workflows without compromising independent judgment, research quality, or creative standards.

You’ll Thrive Here If You

• Are naturally curious and genuinely committed to understanding customer needs.
• Believe in understanding the reason behind a problem before deciding what to design.
• Rely on research, evidence, and meaningful insights rather than personal opinions.
• Enjoy collaborating directly with Product Managers and Engineers.
• Are comfortable questioning assumptions and introducing better approaches through constructive discussions.
• Take responsibility for the overall success of a product, not just the completion of design mockups.
• Value excellent design craftsmanship but place even greater importance on building products that solve real customer problems.

What Great Performance Looks Like

Your contributions enable product teams to make smarter decisions, help customers complete their tasks with less friction, and give engineers the clarity they need to build better solutions. Ultimately, success means helping teams deliver more effective products that create meaningful, positive improvements in the everyday experiences of the people who use them.

Work Location and Requirements

EverCommerce operates with a globally distributed workforce, with team members across the United States, Canada, the United Kingdom, New Zealand, and Australia.

The company has extensive experience supporting remote collaboration across multiple time zones.

This position is open to candidates located anywhere within the United States.

However, applicants based in the Chicago area will follow a hybrid work arrangement, with an expectation of meeting with the team in person one to two days per week.

Candidates residing elsewhere in the United States will work remotely.

Applicants must be legally authorized to work in the United States without requiring employment sponsorship.

Occasional travel may also be necessary to the company’s corporate headquarters in Denver, Colorado, or other office locations across North America.

Benefits and Perks

• Flexible working arrangements, allowing employees to work remotely, in the office, or through a hybrid schedule within their country of employment.
• Ongoing investment in professional development and career growth.
• Comprehensive health and wellness benefits available from the first day of employment, including an annual wellness stipend.
• 401(k) retirement savings plan with up to a 4% company match and immediate vesting.
• Flexible and generous time-off benefits (FTO).
• Employee Stock Purchase Program.

Compensation

The expected annual base salary for this position ranges from $100,000 to $120,000 USD in most U.S. locations.

Actual compensation will depend on several considerations, including the candidate’s geographic location, local market conditions, professional experience, qualifications, and level of expertise.

Final compensation may therefore differ from the stated range.