Sales Agent at Palmpay

PalmPay is an Africa-focused financial technology company launched in 2019.

Through its mobile payment platform, PalmPay provides a range of digital financial services designed to make payments and financial transactions more accessible and convenient.

We are recruiting qualified candidates to fill the position below:

Job Title: Sales Agent

Locations: Island, Surulere, Oyingbo, Magboro, Mushin, and Saka Tinubu – Lagos
Employment Type: Full-time

About the Role

Flexi Microfinance Bank is expanding its Mobile Installment product and is seeking enthusiastic, customer-focused Sales Agents to support its growing operations.

Successful candidates will be stationed at designated 3C HUB retail outlets, where they will interact directly with walk-in customers, introduce them to the bank’s mobile phone installment financing solution, and guide interested customers through the onboarding and application process.

The ideal candidate should be confident, persuasive, approachable, and passionate about helping customers access mobile devices through convenient and flexible payment plans.

Key Responsibilities

• Engage walk-in customers at designated 3C HUB retail outlets and introduce them to Flexi MFB’s mobile installment financing product.
• Clearly explain available financing options, repayment plans, eligibility requirements, and applicable terms.
• Guide customers through the onboarding and application process, including the submission of required documentation.
• Respond professionally to customer questions and concerns while ensuring a smooth customer experience.
• Collaborate with retail store employees and Flexi MFB operations teams to facilitate efficient application processing and approvals.
• Maintain accurate records of daily leads, applications, conversions, and other assigned sales targets.
• Follow up with prospective customers who have incomplete or pending applications to support successful completion.
• Adhere to Flexi MFB’s sales procedures, customer verification standards, and Know Your Customer (KYC) requirements.
• Represent the organisation professionally while maintaining high standards of customer service and satisfaction.

Requirements

• Minimum qualification of OND, NCE, or equivalent.
• Previous experience in sales, field marketing, retail banking, telecommunications, or a related customer-facing role is an advantage.
• Strong communication, persuasion, and negotiation skills.
• Ability to perform effectively in a fast-paced retail environment with regular customer interaction.
• Basic knowledge of consumer lending and the mobile phone market is preferred but not compulsory.
• Good computer literacy and ability to use smartphones and digital onboarding platforms.
• Results-driven attitude with a strong commitment to achieving and exceeding assigned sales targets.

Key Competencies

• Strong customer service orientation.
• Confidence and resilience.
• Ability to quickly establish positive relationships with customers.
• Accountability and professionalism.
• Goal-oriented mindset with excellent follow-through.

Salary and Benefits

• Guaranteed basic salary: ₦70,000 per month.
• Unlimited sales commissions based on the number of phones sold through the installment financing programme.
• Performance-based incentives and rewards.
• Training, coaching, and career development opportunities.

Application Closing Date

Not specified.