Virtual Telephone Receptionist at Nuffield Health

Nuffield Health is a charitable organisation committed to creating a healthier nation, one day at a time.

Through its award-winning hospitals, fitness and leisure facilities, and community health programmes, the organisation works tirelessly to improve the health and wellbeing of people across the UK.

Its mission is driven by a passion for excellence, quality service, and making a positive difference in people’s lives.

As an Administrator, you will bring proven administrative experience in a busy, fast-paced environment, strong telephone handling abilities, and excellent IT skills.

You should be professional, approachable, courteous, and empathetic when dealing with people, as well as enthusiastic, self-motivated, adaptable, and capable of managing competing priorities.

Key Responsibilities

As an Administrator, your duties will include:

• Providing day-to-day administrative support to maintain efficient business operations.
• Organising, updating, and maintaining electronic and physical records.
• Coordinating schedules, appointments, calendars, and meeting arrangements.
• Managing incoming and outgoing telephone calls, emails, and other correspondence.
• Entering, reviewing, and updating information across relevant computer systems.
• Handling enquiries professionally and directing requests to the appropriate individuals or departments.
• Preparing meeting documents, recording minutes, and following up on agreed actions.
• Supporting basic financial administration, including invoice and expense processing.
• Compiling reports, preparing documents, and creating presentations when required.

Employee Benefits

At Nuffield Health, employee wellbeing and job satisfaction are important priorities. The organisation offers a range of benefits designed to help employees feel healthy, supported, and appreciated.

These include annual leave in accordance with the Working Time Directive, access to a pension scheme, and discounted gym membership for £35 per month.

Working Arrangements

This is a bank position, meaning there are no guaranteed or fixed weekly working hours. Instead, shifts are offered on an ad-hoc basis, depending on the organisation’s operational requirements and your availability.

Join Nuffield Health and become part of an organisation where your contribution helps shape a healthier future.

Applications are reviewed as they are submitted, with interviews scheduled on an ongoing basis.

Nuffield Health reserves the right to withdraw the vacancy earlier than advertised if a high volume of applications is received.

Early applications are therefore encouraged to avoid missing out on this opportunity.